Frequently Asked Questions

Everything you need to know about our premium leather collections.

What kind of leather do you use in your products?

We exclusively use 100% full-grain leather, the highest grade available, which develops a unique patina over time and ensures maximum durability.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unused items in their original packaging. Please note that personalized or embossed items are final sale.

How should I care for my leather goods?

To maintain the quality of your items, we recommend avoiding prolonged exposure to direct sunlight and moisture. Use a high-quality leather conditioner every 3-6 months.

Do you offer a warranty on your craftsmanship?

Yes, all Leatherman products come with a lifetime warranty against manufacturing defects in materials and workmanship.

Can I track my order once it has been placed?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.